CRM360 is a one stop solution for managing 360 degree customer relationship. It helps you connect, build and enhance relationships with your customers. It addresses the life-cycle of customer relationship: It starts with initiating a contact with customer, transforming opportunity into business agreement and then turning it into a strategic account.
CRM360 is built on the cloud so you can access the application from anywhere using any device. It gives you the Flexibility and Adaptability that your business needs through Simple, Easy to use Interfaces.
- Traditional CRM systems are not capable of addressing the need of MAKE TO ORDER manufacturing operations as the price to be quoted is based on the requirement and specifications given by prospect that needs estimation
- Service Industry needs cumulative pricing model that include cost of material to be provided, services to be rendered and resources to be engaged. Most standard CRM fail to address this
- Project centric businesses need to do activity based pricing ( not product or item based pricing). Activity consists of various cost elements such as item, mobilization, installation and other services
- Bid preparation is complex and critical in contracting businesses hence they need bid planning, estimation and cost/mark up approval process prior to finalizing prices to be quoted
- Sales portfolio management is missing in most CRM solutions which is critical to restrict users from accessing leads, opportunities and other sales data that they are not authorized to access
It addresses the lifecycle of customer relationship: It starts with initiating a contact with customer, transforming opportunity into business agreement and then turning it into a strategic account.
It helps you enhance the relationship with your customers by understanding their needs and optimizing the interactions with your customers.
Provides you Flexibility and Adaptability that your business needs through Simple, Easy to use Interfaces.
This is your one stop solution for managing all customer relationship needs Smart portfolio management to incorporate your sales strategies. Innovative dashboards for management representatives, portfolio owners and sales force.